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Terms of Service

Last Updated: April 9, 2013

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY ACCESSING OR USING THE GITTIP SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE AND ALL TERMS AND GUIDELINES INCORPORATED BY REFERENCE AND/OR LOCATED ON THE LEGAL AGREEMENTS PAGE (https://www.gittip.com/about/terms/). IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT ACCESS OR USE THE GITTIP SERVICES.

These Terms of Service ("Terms") apply solely to your use of any product, service or other feature, technology and/or functionality offered by Gittip, LLC ("Gittip"), whether through the Gittip website or any third party website or application ("Gittip Services"). These Terms do not alter the terms or conditions of any other agreement you may have with Gittip, or its subsidiaries or affiliates, for products, services or otherwise. If you are using the Gittip Services on behalf of any entity, you represent and warrant that you are authorized to accept these Terms on such entity's behalf and that such entity will be responsible to Gittip if you violate these Terms.

Gittip reserves the right to change or modify the terms and conditions contained in these Terms or any other Gittip terms, policies or guidelines, at any time and in its sole discretion. Any changes or modifications will be effective immediately upon posting of the revisions to the Gittip website, and you waive any right you may have to receive specific notice of such changes or modifications. Your continued use of the Gittip Services following the posting of changes or modifications will confirm your acceptance of such changes or modifications; therefore, you should frequently review these Terms and all applicable terms, policies and guidelines to understand the terms and conditions that apply to your use. If you do not agree to the amended terms, you must stop using the Gittip Services. Any use of the Gittip Services in violation of these Terms may result in, among other things, termination or suspension of your right to use the Gittip Services.

If you have any questions or comments regarding the use of the Gittip Services, please contact chad@zetaweb.com.

  1. Our Relationship to You

    Gittip helps you make monetary gifts to, and receive monetary gifts from, third parties. Money that you give or receive through the Gittip Services is a gift, and does not in any way oblige the other party to you.

  2. Third Party Service Providers

    Gittip uses Pound Payments Inc., DBA Balanced ("Balanced") as a third party service provider for payment services (e.g. card acceptance, merchant settlement, and related services). By making use of some or all of these payment services on Gittip you agree to be bound by Balanced's terms and conditions and privacy policy, and hereby consent and authorize us to delegate the authorizations and share the information you provide to us with Balanced to the extent required to provide the payment services to you. Balanced may also be contacted directly for payments support either by email at support@balancedpayments.com or by phone at +1 (888) 744-2622.

  3. Privacy Policy

    Please refer to Gittip's Privacy Policy for information about how Gittip collects, uses and discloses personally identifiable information from its users.

  4. Eligibility, Registration and Account

    To be eligible to use Gittip, you must be at least 18 years of age. Gittip may impose additional restrictions on the use of the Gittip Services. You represent and warrant that you have not previously been suspended or removed from the Gittip Services and that you have full power and authority to enter into these Terms.

    In order to initiate and/or receive gifts through the Gittip Services, you must create an account. When creating any account, whether to initiate or receive gifts, you agree to (a) provide accurate, truthful, current and complete information when creating your account; (b) maintain and promptly update your account information; (c) maintain the security of your account by not sharing your password with others and restricting access to your account on your computer or mobile device; (d) promptly notify Gittip if you discover or otherwise suspect any security breaches related to the Gittip Service and (e) take responsibility for all activities that occur under your account and accept all risks of unauthorized access.

  5. Authorization to Charge or Credit Accounts

    Each time you initiate or accept a gift transaction through the Gittip Services, you authorize Gittip to charge or credit the accounts involved, to correct any errors in the transaction and to resubmit any transaction that is rejected by the applicable financial institution. Your authorization will remain in full force and effect until you terminate such authorization in writing.

  6. Sending Gifts

    Transaction Limits. Gittip may, in its discretion, impose limits on the transactions you can send through the Gittip Services.

    Payment Methods Accepted. Gittip allows users to send gifts using selected payment methods identified on the transaction screens within the Gittip Services. Gittip reserves the right to change accepted methods of payment at any time and in its sole discretion. You may be required to verify that you control the accounts that you register prior to using the cards for transactions. If you use a credit card, you agree to comply with all applicable card association and network rules.

    Accuracy of Information. You are responsible for confirming the accuracy of the information you provide about each gift you send, including the identity of the recipient and the amount of the transaction. Once a gift transaction is initiated, you may not change, withdraw or cancel your authorization for Gittip to complete the transaction.

    Refused and Refunded Transactions. When sending a gift, the recipient is not required to accept it. You agree that you will not hold Gittip liable for any damages resulting from a recipient's decision not to accept a gift made through Gittip. Gittip will return any unclaimed, refunded or denied gift within thirty (30) business days of the date you initiate the gift. If a gift is unclaimed, denied or refunded for any reason, Gittip will return the money to your original payment method, if possible. If for any reason Gittip is unable to return unclaimed, refunded or denied gifts, Gittip may deliver such funds to your state of residency as unclaimed property. Gittip will determine your state of residency based on the address you provide when you register for an account.

    Information about your Account and Transactions. You can obtain information about the gift transactions you made for the last thirty (30) days on the Gittip website.

  7. Receiving Gifts

    Bank Transfers. In order to receive gifts through the Gittip Services, you must be a registered Gittip user and provide account information for a valid checking, savings or other ACH-enabled bank account. Funds transfers to bank accounts usually occur between one to three (1-3) business days for all transactions.

    Reversals, Chargebacks and Claims. When you receive a gift, you are liable to Gittip for the full amount of the gift, plus any fees, if the payment is later invalidated for any reason. This means that you will be responsible for reimbursing Gittip if you lose a claim or a chargeback or if there is a reversal of the gift.

  8. Taxes

    It is your responsibility to determine what, if any, taxes apply to the gifts you make or receive, and it is your responsibility to collect, report and remit the correct tax to the appropriate tax authority. Gittip is not responsible for determining whether taxes apply to your transaction or for collecting, reporting, withholding or remitting any taxes arising from any transaction.

  9. Fees

    Gittip reserves the right to charge service fees based on the total amount of your transaction. Such fees are subject to change without notice and in Gittip's sole discretion. All Gittip fees will be disclosed to you before you complete your transaction.

  10. Electronic Notices and Your Consent

    You agree and consent to receive electronically all communications, agreements, documents, receipts, notices and disclosures (collectively, "Communications") that Gittip provides in connection with your Gittip account and use of the Gittip Services. Gittip may provide these Communications to you by posting them on the Gittip website, or by emailing them to you at an email address you provide. You should maintain copies of electronic Communications by printing a paper copy or saving an electronic copy. You may also contact us to request additional electronic copies of Communications or, for a fee, paper copies of Communications. You may withdraw your consent to receive electronic Communications by contacting us, however, Gittip reserves the right to terminate your use of the Gittip Services if you decline or withdraw consent to receive electronic Communications.

  11. Disclaimer

    EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY IN A WRITING BY GITTIP, THE GITTIP SERVICES ARE PROVIDED ON AN "AS IS" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. GITTIP DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT AS TO THE GITTIP SERVICES. Gittip does not guarantee continuous, uninterrupted or secure access to any part of the Gittip Services. Gittip will make reasonable efforts to ensure that requests for gift payments are processed in a timely manner, but Gittip makes no representations or warranties regarding the amount of time needed to complete processing.

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