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requests/docs/community/support.rst
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2015-01-28 08:58:43 -06:00

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.. _support:
Support
=======
If you have questions or issues about Requests, there are several options:
StackOverflow
-------------
If your question does not contain sensitive (possibly proprietary)
information or can be properly anonymized, please ask a question on
`StackOverflow <https://stackoverflow.com/questions/tagged/python-requests>`_
and use the tag ``python-requests``.
Send a Tweet
------------
If your question is less than 140 characters, feel free to send a tweet to
`@kennethreitz <https://twitter.com/kennethreitz>`_,
`@sigmavirus24 <https://twitter.com/sigmavirus24>`_, or
`@lukasaoz <https://twitter.com/lukasaoz>`_.
Vulnerability Disclosure
------------------------
If you think you have found a potential security vulnerability in requests,
please email `sigmavirus24 <mailto:graffatcolmingov@gmail.com>`_ and
`Lukasa <mailto:cory@lukasa.co.uk>`_ directly. **Do not file a public issue.**
If English is not your first language, please try to describe the problem and
its impact to the best of your ability. For greater detail, please use your native
language and we will try our best to translate it using online services. Please
also include the code you used to find the problem and the shortest amount of code
necessar to reproduce it. Please do not disclose this to anyone else. We will
retrieve a CVE identifier if necessary and give you full credit under whatever
name or alias you provide. We will respect your privacy and will only publicize
your involvement if you grant us permission.
File an Issue
-------------
If you notice some unexpected behaviour in Requests, or want to see support
for a new feature,
`file an issue on GitHub <https://github.com/kennethreitz/requests/issues>`_.
E-mail
------
I'm more than happy to answer any personal or in-depth questions about
Requests. Feel free to email
`requests@kennethreitz.com <mailto:requests@kennethreitz.com>`_.
IRC
---
The official Freenode channel for Requests is
`#python-requests <irc://irc.freenode.net/python-requests>`_
The core developers of requests are on IRC throughout the day.
You can find them in ``#python-requests`` as:
- kennethreitz
- lukasa
- sigmavirus24