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Cory Benfield
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2.6 KiB
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88 lines
2.6 KiB
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.. _support:
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Support
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=======
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If you have questions or issues about Requests, there are several options:
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StackOverflow
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-------------
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If your question does not contain sensitive (possibly proprietary)
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information or can be properly anonymized, please ask a question on
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`StackOverflow <https://stackoverflow.com/questions/tagged/python-requests>`_
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and use the tag ``python-requests``.
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Send a Tweet
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------------
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If your question is less than 140 characters, feel free to send a tweet to
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`@kennethreitz <https://twitter.com/kennethreitz>`_,
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`@sigmavirus24 <https://twitter.com/sigmavirus24>`_, or
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`@lukasaoz <https://twitter.com/lukasaoz>`_.
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Vulnerability Disclosure
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------------------------
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If you think you have found a potential security vulnerability in requests,
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please email `sigmavirus24 <mailto:graffatcolmingov@gmail.com>`_ and
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`Lukasa <mailto:cory@lukasa.co.uk>`_ directly. **Do not file a public issue.**
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Our PGP Key fingerprints are:
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- 0161 BB7E B208 B5E0 4FDC 9F81 D9DA 0A04 9113 F853 (@sigmavirus24)
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- 90DC AE40 FEA7 4B14 9B70 662D F25F 2144 EEC1 373D (@lukasa)
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If English is not your first language, please try to describe the problem and
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its impact to the best of your ability. For greater detail, please use your native
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language and we will try our best to translate it using online services.
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Please also include the code you used to find the problem and the shortest amount
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of code necessary to reproduce it.
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Please do not disclose this to anyone else. We will retrieve a CVE identifier if
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necessary and give you full credit under whatever name or alias you provide.
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We will only request an identifier when we have a fix and can publish it in a release.
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We will respect your privacy and will only publicize your involvement if you grant
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us permission.
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Previous CVEs
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~~~~~~~~~~~~~
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- Fixed in 2.3.0
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- `CVE 2014-1829 <http://www.cve.mitre.org/cgi-bin/cvename.cgi?name=2014-1829>`_
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- `CVE 2014-1830 <http://www.cve.mitre.org/cgi-bin/cvename.cgi?name=2014-1830>`_
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File an Issue
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-------------
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If you notice some unexpected behaviour in Requests, or want to see support
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for a new feature,
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`file an issue on GitHub <https://github.com/kennethreitz/requests/issues>`_.
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E-mail
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------
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I'm more than happy to answer any personal or in-depth questions about
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Requests. Feel free to email
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`requests@kennethreitz.com <mailto:requests@kennethreitz.com>`_.
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IRC
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---
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The official Freenode channel for Requests is
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`#python-requests <irc://irc.freenode.net/python-requests>`_
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The core developers of requests are on IRC throughout the day.
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You can find them in ``#python-requests`` as:
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- kennethreitz
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- lukasa
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- sigmavirus24
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