convore.json/groups/interesting-papers/social-software-for-business-performance-the-missing-link-in-social-software-measurable-business-performance-improvements/messages.json

[{"user_id": 10661, "stars": [], "topic_id": 19085, "date_created": 1302652082.349653, "message": "By Megan Miller, Aliza Marks, Marcelus DeCoulode\n\"Conclusion: Social software is worth your time Social software has the potential to improve business performance in the short-term and transform it in the long-term. [...] Exceptions are not exceptional - they are the norm. [...] Handling these exceptions drags down operating performance unless employees have the tools to effectively and efficiently resolve them. [...] Social software has unique capabilities to improve exception handling with tools that enable dynamic and informal communication to connect people more easily and provide the ability to search and create across knowledge flows. [...] Positioning social software as a means to impact key operating metrics through exception handling will overcome skepticism, align the organization in support of the tools, and drive strong, sustained usage. [...]\"", "group_id": 12, "id": 653035}, {"user_id": 344, "stars": [], "topic_id": 19085, "date_created": 1302652761.8437679, "message": "like, this PDF? http://www.deloitte.com/assets/Dcom-UnitedStates/Local%20Assets/Documents/TMT_us_tmt/us_tmt_socialsoftwareexecsummary_021411.pdf", "group_id": 12, "id": 653195}, {"user_id": 10661, "stars": [], "topic_id": 19085, "date_created": 1302726482.0129421, "message": "yes, sorry, forgot to post the actual link ;)", "group_id": 12, "id": 671276}, {"user_id": 1516, "stars": [], "topic_id": 19085, "date_created": 1302768292.583837, "message": "at least you remembered the abstract!", "group_id": 12, "id": 680653}, {"user_id": 44224, "stars": [], "topic_id": 19085, "date_created": 1323439849.707021, "message": "sd", "group_id": 12, "id": 2729191}]